Privacy Policy — Conspire Creations®

Last Updated: 14 October 2026

Conspire Creations Ltd, trading as Conspire Creations® — Created to Conspire®, is an independent publisher specialising in premium digital cultural-learning publications, interactive journals and educational materials.

We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit our website, purchase our publications, use our services or contact us.

Our online store is powered by Shopify, which provides the ecommerce infrastructure used to operate our website and process customer transactions.

We process personal information in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and relevant privacy and electronic communications legislation.

Where applicable, we also respect the rights provided under European Union data protection legislation and other relevant privacy laws.

1. Who We Are

Conspire Creations Ltd is responsible for determining how and why personal information is processed in connection with its publishing business, except where another organisation acts as an independent data controller.

Company Name: Conspire Creations Ltd

Company Registration Number: 16720025

Registered in: England and Wales

Registered Office:

224 Hipswell Highway
Coventry
CV2 5FH
United Kingdom

Website: conspire-creations.com

Contact Email: sheltonmclaughlin@hotmail.co.uk

For the purposes of applicable data protection legislation, Conspire Creations Ltd acts as the data controller for the personal information it collects and processes as part of its business operations.

2. Personal Information We Collect

We collect only the personal information reasonably necessary to operate our business, provide our digital publications, communicate with customers and fulfil applicable legal obligations.

Depending on how you interact with our website, we may collect the following information.

Personal and Contact Information

This may include:

• Your name.
• Your email address.
• Your billing address and country.
• Your telephone number, where voluntarily provided or required.
• Information supplied through our website's Contact Us form.

As our publications are supplied digitally, a physical delivery address is not generally required.

Purchase and Transaction Information

When you purchase a publication, we may process:

• Your order number.
• The publications purchased.
• Transaction dates and purchase amounts.
• Payment confirmation and transaction status.
• Billing and taxation information.
• Refund and customer-support records.

Payment transactions are processed through Shopify and the payment providers available at checkout.

We do not ordinarily receive or store customers' complete payment-card details directly. Payment providers may process additional financial information necessary to authorise and secure transactions.

Account Information

If you create a customer account, we may process information associated with that account, including your contact details, order history, preferences and account settings.

Account credentials are managed through the relevant ecommerce or authentication services.

Website and Technical Information

When you visit our website, certain information may be collected automatically.

This may include:

• Internet Protocol (IP) address.
• Browser type and operating system.
• Device information.
• Pages visited and interactions with our website.
• Referral sources and approximate geographic location.
• Cookie identifiers and similar technical information.
• Shopping-cart activity and website performance information.

Customer Communications

When you contact us, we may retain the information contained in your enquiry and our response.

This may include questions about publications, technical assistance, refund requests and other customer-service matters.

We ask customers not to submit unnecessary sensitive personal information through our website forms.

3. How We Collect Personal Information

We may obtain personal information through several sources.

Directly from you: When you place an order, create an account, subscribe to communications or contact us.

Automatically: Through website functionality, cookies, analytics and similar technologies.

From service providers: Including Shopify, payment processors, digital-download delivery providers and technical service providers.

From authorised third parties: Where information is lawfully supplied to us for legitimate business purposes.

We do not intentionally collect personal information beyond what is reasonably necessary for the stated purposes.

4. How We Use Your Personal Information

We process personal information for specified business purposes and rely on appropriate lawful bases under applicable data protection legislation.

Processing Orders and Delivering Publications

We use relevant customer information to:

• Process purchases and payments.
• Deliver purchased digital publications.
• Provide access to download links.
• Confirm orders.
• Resolve delivery problems.
• Administer refunds and customer enquiries.

Lawful basis: Performance of a contract.

Customer Support

We use personal information to respond to enquiries, investigate technical issues and resolve customer-service matters.

Lawful basis: Performance of a contract where the enquiry concerns an existing purchase, or legitimate interests where necessary to respond to other business enquiries.

Website Operation and Improvement

We may process technical and usage information to maintain our website, identify operational problems, understand customer interactions and improve the shopping experience.

Lawful basis: Legitimate interests, where appropriate, or consent where required.

Our legitimate interests include maintaining a reliable online store, improving customer experience and ensuring the effective operation of our business.

Security and Fraud Prevention

We may use relevant information to:

• Protect customer accounts.
• Detect suspicious transactions.
• Investigate attempted fraud.
• Prevent unauthorised website access.
• Protect our business and customers.

Lawful basis: Legitimate interests or compliance with legal obligations, depending on the circumstances.

Marketing and Communications

Where permitted by law, we may use customer information to communicate about new publications, collections, special offers or other relevant updates.

We will obtain consent where required.

Where applicable law permits marketing to existing customers under a recognised exception, we will provide the required opportunity to opt out.

Customers may unsubscribe from promotional communications at any time.

Lawful basis: Consent or legitimate interests where permitted by applicable direct-marketing legislation.

Legal and Regulatory Compliance

We may process and retain information where necessary to comply with legal obligations, maintain financial records, respond to lawful requests or establish, exercise or defend legal claims.

Lawful basis: Legal obligation or legitimate interests, as applicable.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies to support essential website functions and, depending on the services enabled, analytics, performance monitoring, personalisation and advertising.

These technologies may include cookies, tracking pixels and other recognised website technologies.

Essential Cookies

Certain cookies are necessary for the operation of our website.

These may support shopping-cart functions, secure checkout, customer authentication and website security.

Where an applicable legal exemption applies, these technologies may operate without additional consent.

Analytics and Performance Technologies

We may use analytics technologies to understand website traffic, visitor interactions and website performance.

Where consent is legally required, we will seek it before using the relevant technologies.

Certain limited statistical technologies may qualify for exemptions under applicable legislation, subject to the required conditions and safeguards.

Marketing and Advertising Technologies

Where enabled, marketing technologies may help measure advertising performance or provide relevant promotional content.

We obtain consent for non-essential marketing cookies or similar technologies where required by law.

Managing Cookie Preferences

Where available, customers can manage their preferences through our website's cookie-consent controls.

Customers may also manage cookies through their browser settings.

Disabling certain cookies may affect website functionality.

Cookie preferences do not remove the need for essential technologies that are permitted under applicable law.

6. How We Share Personal Information

Conspire Creations Ltd may share personal information with trusted service providers where necessary to operate its business.

These may include:

Shopify: For ecommerce hosting, checkout, customer accounts and associated store services.

Payment Providers: For secure payment processing, transaction verification and fraud prevention.

Digital-Download Providers: For the electronic fulfilment and delivery of purchased publications.

Website and Technical Service Providers: For website maintenance, security, analytics and related technical functions.

Marketing and Analytics Providers: Where their services are enabled and processing is permitted under applicable law.

Professional Advisers and Public Authorities: Where disclosure is necessary for legal, accounting, regulatory or other lawful purposes.

We require service providers acting on our behalf to handle personal information in accordance with applicable data protection requirements.

Some providers may act as independent data controllers for particular processing activities and will have their own privacy notices.

We may also disclose information where required by law, to protect legal rights or in connection with a lawful business transaction.

7. Our Relationship with Shopify

Our online store operates using Shopify's ecommerce platform.

Shopify processes personal information to provide services such as website hosting, checkout functionality, payment-related services, customer accounts and store operations.

Information submitted through our website may be processed by Shopify and its authorised service providers.

Certain Shopify services may involve processing personal information outside the United Kingdom.

Where Shopify enhanced services, including Shopify Network Intelligence, are enabled, Shopify may also process information in connection with those services and may act as an independent data controller for particular purposes.

Further details about Shopify's processing activities and applicable customer rights are available through Shopify's Consumer Privacy Policy and Privacy Portal.

8. International Data Transfers

Conspire Creations Ltd operates from the United Kingdom but serves customers in international markets.

Some service providers may process or store personal information outside the United Kingdom or European Economic Area.

Where international transfers are subject to applicable data protection restrictions, we use appropriate transfer arrangements.

Depending on the circumstances, these may include:

• Recognised adequacy regulations or decisions.
• The UK International Data Transfer Agreement.
• The UK Addendum to appropriate standard contractual clauses.
• European Commission Standard Contractual Clauses.
• Other lawful transfer mechanisms.

The applicable arrangements depend on the service provider, destination and nature of the processing.

Customers may contact us to request further information about relevant safeguards, including how to obtain a copy where required by law.

9. How Long We Retain Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, unless a longer period is required or permitted by law.

Retention depends on the type of information and the reason for processing.

Purchase and Financial Records

Order and accounting information may be retained for six years from the end of the relevant company financial year, or longer where required by applicable law.

Customer Account Information

Account information may be retained while an account remains active and for an appropriate period afterwards where necessary for legitimate business or legal purposes.

Customer-Support Communications

Customer enquiries and correspondence are retained for as long as reasonably necessary to resolve the matter, maintain appropriate records or address potential disputes.

Marketing Information

Marketing preferences are retained while relevant to our communications and until the customer withdraws consent or opts out, subject to retaining limited suppression information where necessary to respect that choice.

Website and Analytics Information

Technical and analytics information is retained according to the relevant service, configuration, purpose and applicable legal requirements.

When personal information is no longer required, we take appropriate steps to delete, anonymise or otherwise securely dispose of it.

10. Security of Personal Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These may include secure ecommerce infrastructure, appropriate account-access controls, trusted payment-processing services and established security practices.

Our website uses Shopify's infrastructure, which provides security measures designed to protect ecommerce transactions and customer information.

Although we take reasonable precautions, no electronic storage or transmission system can be guaranteed to be completely secure.

Customers should avoid sharing passwords or unnecessary sensitive information when contacting us.

11. Your Data Protection Rights

Depending on your location and the applicable legislation, you may have rights concerning the personal information we hold about you.

These may include:

Right of Access: Requesting access to personal information we hold about you.

Right to Rectification: Requesting correction of inaccurate or incomplete information.

Right to Erasure: Requesting deletion of personal information where the relevant legal requirements are satisfied.

Right to Restrict Processing: Requesting restrictions on certain processing activities.

Right to Data Portability: Requesting personal information in a structured, commonly used and machine-readable format where applicable.

Right to Object: Objecting to processing based on legitimate interests in appropriate circumstances.

Right to Withdraw Consent: Withdrawing consent where we rely on it as the lawful basis for processing.

Rights Relating to Automated Decision-Making: Exercising applicable rights where personal information is used in qualifying automated decision-making.

Right to Object to Direct Marketing

You have the right to object at any time to the processing of your personal information for direct marketing purposes, including related profiling.

Where you exercise this right, we will stop processing your personal information for those purposes.

Customers may also unsubscribe from marketing emails using the unsubscribe facility provided in the relevant communication.

Exercising Your Rights

To exercise your data protection rights, please contact us through our website's Contact Us form or email:

sheltonmclaughlin@hotmail.co.uk

We may request reasonable information to verify your identity before processing a request.

We will respond within the time limits required by applicable law, normally within one month for requests under the UK GDPR, subject to lawful extensions or exceptions.

Certain information may need to be retained where required by law, even following a deletion request.

12. Privacy Rights of International Customers

Customers outside the United Kingdom may have additional privacy rights under the laws applicable in their jurisdiction.

For customers within the European Economic Area, these may include rights provided by the EU General Data Protection Regulation.

Customers in other jurisdictions may have rights concerning access, correction, deletion, targeted advertising or certain disclosures of personal information.

Where applicable, customers may exercise these rights through our website's available privacy controls or by contacting us directly.

We will assess requests in accordance with the legislation applicable to the relevant processing activity.

13. Children's Privacy

Our publications and online store are intended for adult customers and are not specifically directed towards children.

We do not knowingly collect personal information from children in circumstances prohibited by applicable law.

If a parent or guardian believes that a child has supplied personal information to us without appropriate authorisation, they may contact us.

Where legally required, we will take reasonable steps to investigate and delete the relevant information.

14. Third-Party Websites

Our website may contain links to third-party websites, educational resources, online archives or other external services.

These websites operate independently of Conspire Creations Ltd.

We do not control their privacy policies, security practices or processing activities.

Customers should review the privacy notices of third-party websites before providing personal information.

A link to an external website does not necessarily constitute an endorsement of that website's privacy practices.

15. Data Protection Complaints

We take concerns about the handling of personal information seriously.

If you believe that Conspire Creations Ltd has handled your personal information incorrectly, you may submit a data protection complaint using our website's Contact Us form or by emailing:

sheltonmclaughlin@hotmail.co.uk

We will acknowledge receipt of a data protection complaint within 30 days, as required by applicable UK legislation.

We will investigate complaints without undue delay, take appropriate steps to establish the relevant facts and keep complainants informed where appropriate.

Following our investigation, we will explain the outcome and any action taken without unjustifiable or excessive delay.

Complaints to the Information Commissioner's Office

Customers who remain dissatisfied with our handling of their personal information may complain to the UK's independent data protection regulator:

Information Commissioner's Office (ICO)

Information about the ICO and its complaints procedures is available through its official website.

Customers in the European Economic Area may also have the right to complain to the relevant national data protection supervisory authority.

Nothing in this policy restricts a customer's statutory right to contact a competent data protection authority.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business operations or applicable legislation.

When changes are made, the revised Privacy Policy will be published on our website with an updated revision date.

Where required by law, we will provide additional notice or obtain consent before introducing new processing activities.

We encourage customers to review this policy periodically.

17. Contact Information

For questions about this Privacy Policy, personal information or data protection rights, please contact:

Conspire Creations Ltd
Trading as Conspire Creations® — Created to Conspire®

Company Number: 16720025

Registered in: England and Wales

Registered Office:
224 Hipswell Highway
Coventry
CV2 5FH
United Kingdom

Email: sheltonmclaughlin@hotmail.co.uk

Website: conspire-creations.com

Customers may also submit enquiries through the Contact Us form on our website.